Statement on Accessibility
Under EU rules, the city of Offenbach am Main is a
public entity.
This means:
A place is open to everyone.
For example, cities and municipalities.
Public agencies are required to ensure accessibility.
Therefore, the website of the City of Offenbach am Main
be accessible.
This applies even when accessing the website on a cell phone.
For this purpose, the rules set forth in these laws and legal texts
apply:
- Hesse Disability Equality Act.
- Hesse Ordinance on Accessible Information Technology
These laws and legal texts implement EU law.
This accessibility statement applies to the following web pages:
- www.offenbach.de, operated by the City of Offenbach am Main
- Stadt-Werke of the City of Offenbach am Main
This statement applies only to this site.
It does not apply to pages linked to from this site.
The Rules and the Current Status
The rules regarding accessibility are set forth in the
Hesse Ordinance on Accessible Information Technology.
The abbreviation is B·I·T·V H·E 2019.
The regulations can be found in:
- Section 3, paragraphs 1 through 4
- Section 4
The basis for these rules is Section 14 of the
Hesse Disability Equality Act.
The City of Offenbach am Main and Stadt-Werke Offenbach are working to ensure accessibility:
To ensure that all relevant regulations are fully complied with.
The offenbach.de website has already been updated.
It partially complies with the accessibility guidelines.
This was last verified in June 2026.
The website administrators conducted this review themselves.
External experts were also involved.
They also checked whether the website complies with accessibility guidelines.
The following is noted below:
This content is not yet accessible.
This content is not yet accessible
The following content on the City of Offenbach am Main website is not yet fully accessible:
- Some PDF documents
- Sometimes characters, images, and photos are difficult to make out.
This happens:
When the colors are too similar.
Changes made step by step
A number of changes to improve accessibility are being implemented step by step.
These include the following:
Captions
For some images, you can enable captions.
Currently, you cannot yet edit this text.
For example, the position or size.
You also cannot change the color of the text or the background.
Or the font style.
This is being updated:
So that you can customize the text more easily.
So that everyone can read the subtitles equally well.
Operating Instructions
There must be visible and audible text for user guidance.
So that users can understand what the symbols on the website mean.
And how to use them.
For example, for the “X” in the table of contents.
A text must explain:
If you click on the X, the table of contents disappears.
So far, the screen reader only provides the following information:
There’s an X.
But you need to know what that means.
Another example is the icon for the home page.
Here, written and audible information is missing.
So that you know that clicking on the icon will take you back to the home page.
Headings
Headings help users navigate the text.
Currently, there are 4 types of headings.
They have different sizes and meanings.
They are not currently consistent.
Therefore, this needs to be revised for the website:
So that the order of the headings is clear.
This makes the text easier to understand.
And it prevents confusion with the text-to-speech feature.
Text color
The text color in the “Stadt-Werke Capitol” section is not accessible.
There isn’t enough contrast between light and dark.
This makes the website difficult to read.
This needs to be improved.
Images and Symbols
On the Stadt-Werke website, the contrast between light and dark in symbols and images is insufficient.
It’s hard to make out what’s being shown.
This needs to be improved:
To ensure that this website is accessible.
And all the web pages that are part of it.
Error Detection
Some web pages have forms to fill out.
If you leave something blank:
You’ll get an error message.
However, the system doesn’t check:
whether you filled out everything else correctly.
This needs to be improved.
Read-Aloud Feature
There are various functions on the website that you can click on.
But the read-aloud feature doesn’t explain all of them.
For example, when you want to watch a video on YouTube.
This needs to be improved to ensure greater accessibility.
Information About This Accessibility Statement
This text is dated December 13, 2022.
The text was updated on July 22, 2026.
Two audit reports were used for this audit report.
They are dated November 30, 2022, and June 3, 2026.
External experts assisted with the audit.
Feedback and Contact
If you have any questions or feedback regarding the accessibility of the City of Offenbach am Main’s website, please contact our
contact person:
Carmela Mudulu
Phone: +49 69 80 65 27 26
Email: carmela.muduluoffenbachde
Feedback and Ways to File a Complaint
You can submit suggestions for more accessible services on our website.
To do so, please contact the person listed above.
You can contact the Enforcement and Monitoring Agency
if you encounter issues with accessible information technology:
If you do not receive a response.
Or if the solution to a problem is insufficient.
After 6 weeks, you can contact this office directly.
An office will then investigate why accessibility has not been provided.
To do this, all parties involved will be interviewed.
The results will help:
the people responsible for the website to resolve the problem.
This office is called the Ombudsman's Office.
The Enforcement and Monitoring Office for Accessible Information Technology is part of the Hessian Ministry of Social Affairs and Integration.
Its office is located at the Giessen Regional Administrative Office.
The contact person is Professor Dr. Erdmuthe Meyer zu Bexten.
She is the state commissioner for accessible IT.
She heads the office.
Contact information:
Landgraf-Philipp-Platz 1-7
35390 Gießen
Phone: 0049 641 303 29 02
Email: lbitrpgihessen-de