Privacy policy

Each time our website is accessed and each time a file is retrieved, the IP address, date and time, URL of the page visited, status code of the web server, amount of data transferred in bytes, the URL of the last website visited (referrer) and the web browser used (user agent) are stored in a log file. They are used exclusively for the purpose of data security and error analysis and are not passed on to third parties. The log data is deleted after eight days.

We reserve the right to activate complete logging of access for a limited period in the event of manipulation or attempted manipulation of this website.

For analysis purposes, we use the open source software Matomo (formerly Piwik), which also stores anonymized IP addresses. Anonymization is achieved by shortening the IP address. This means that no conclusions can be drawn about an Internet visitor. Matomo also collects certain technical information based on the data transmitted by your browser. These are Browser type and version, operating system used, device type, model and brand, screen resolution, the search engine used by your device, the websites visited on our site including the time spent on them, the day and time of your visit, the location of your visit (continent, country, region, city) and the browser language. We only evaluate this information for statistical purposes. The data is not passed on to third parties.

The Matomo software for the statistical analysis of visitor access uses so-called cookies. These are text files that are stored on your computer and enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is not passed on to third parties. The IP address is anonymized immediately after processing and before it is stored. You can prevent the installation of cookies by setting your browser software accordingly if you do not wish cookies to be used by our website.

On our website, for example in the Online Town Hall section, you have the option of requesting services from the City of Offenbach am Main and the Stadtwerke Offenbach Group via online forms or specialist applications. For these services, personal data is collected which is necessary for the performance of the service and which you must voluntarily enter yourself via a form. The respective special legal regulations apply to the collection and use of this data: for example, the Hessian Registration Act (HMG), the Social Security Code (SGB), the Aliens Act (AuslG), the BDSG and HDSIG. Your personal data will only be stored for as long as is necessary for the use of the respective service. Your data will not be transferred to third parties unless we are legally obliged to do so.

On our website, including in the Online Town Hall section, you will also find services from other providers that are integrated as an I-frame or as a link to an external page (Offenbacher Mängelmelder, Online-Terminplaner Bürgerbüro, KFZ-Zulassungsportal, Antrag/Verlängerung Bewohnerparkausweis, Online-Terminplaner Lebensmittelbelehrung). We cannot rule out the possibility that cookies may be used when using these online services. We have no influence over this. For information on the use of such cookies and the collection and processing of data by these providers, please refer to their privacy policies.

Course registration
At https://vhskurse.offenbach.de/webbasys/index.php, vhs Offenbach offers the opportunity to register online for a course. The data requested in the online registration form is used to carry out pre-contractual measures and to fulfill the contract. A distinction is made here between data that must be provided (marked with an asterisk) and data that must be provided voluntarily. No contract can be concluded without the mandatory data (name, address, year of birth). The vhs collects your year of birth to ensure that you are of legal age or to take any necessary precautions if you are underage. For special events, for example examinations, it may be necessary to provide your date of birth.

Your landline or mobile phone number and e-mail address are requested in the legitimate interest of being able to contact you immediately in the event of course changes. If you do not provide the vhs with this data, the vhs may not be able to contact you in time. The other voluntary information will also be used to execute the contract.

You can give the vhs a SEPA direct debit mandate by providing the IBAN, surname and first name of the account holder. If you do not provide us with the required bank details, no direct debit will be made and you will have to pay the course fee in cash at the service office before the course begins.

All data provided by you will be stored electronically. The resulting databases and applications may be managed by IT service providers commissioned by the vhs. The provision of your data by you is neither legally nor contractually required. Failure to provide voluntary data has no consequences.

Disclosure of your data
The vhs will pass on your name, e-mail address and - if provided - telephone number to the respective course instructor for the purpose of preparing and running the course. This also includes contacting you in the event of changes. For participation in certified examinations and qualifications (e.g. Cambridge or Telc language examinations, IHK examinations, Xpert, financial accountants, school-leaving qualifications), the vhs forwards the necessary data to the examination institutes. These transfers serve to fulfill the contract. For participation in integration courses, the vhs must pass on your name and required contact details to the Federal Office for Migration and Refugees (BAMF). In addition, it may be necessary to pass on your data to the authorities in the case of state-funded courses and courses funded by the Federal Employment Agency. These transfers are based on a legal obligation.

If you are in arrears with a payment, the vhs reserves the right to forward your data (name, address, year of birth) to the treasury and tax office of the city of Offenbach am Main to enforce the claim as a legitimate interest.

Contacting
If you send a message to the vhs, the vhs will use the contact details provided to answer and process your request. The provision of your data depends on your request and your position as an interested party or course participant for the implementation of pre-contractual measures or for the fulfillment of the contract.

If you would like to subscribe to one of our newsletters and receive it by e-mail, please voluntarily enter the title, your surname and the e-mail address to which we should send the newsletter. This data will only be processed and stored for the purpose of sending the newsletter by e-mail and will not be passed on to third parties.

You can unsubscribe from an e-mail newsletter at any time. To do this, simply click on the "Edit data or unsubscribe from newsletter" link at the end of each newsletter sent by e-mail. The data will be deleted after you unsubscribe from the newsletter.

We collect personal data (e.g. first name, surname and e-mail address) if you voluntarily enter your data yourself via a contact form in order to get in touch with us. We use the personal data transmitted to us in this way exclusively for the purpose for which you provide us with this data when contacting us.

Any communication of this information is expressly on a voluntary basis and with your consent. If this involves information on communication channels (e.g. e-mail address, telephone number), you also agree that we may also contact you via this communication channel in order to respond to your request. No further use or storage of the data or transmission to third parties will take place.

Data transmission when using our online forms takes place via an SSL-encrypted connection.
We have taken extensive technical and operational precautions to protect the personal data we hold about you from unauthorized access and misuse. Our security procedures are regularly reviewed and adapted to technological progress. Our employees are obliged to maintain confidentiality.

You can subscribe to push notifications on www.offenbach.de. If you activate push notifications, you allow the website www.offenbach.de to send you notifications even if the website itself is not open.

To subscribe to the push notifications on www.offenbach.de, you must confirm the request from your browser or end device to receive the push notifications. You can also subscribe to the push notifications on the following page:

This process is documented and stored by Sitepark GmbH. When you log in, a so-called "key" is generated that allows your device to be uniquely identified. This key consists of a cryptic sequence of numbers that does not allow any conclusions to be drawn about the user. The time of login and a browser or device ID are stored. This data is used on the one hand to send you push messages and on the other hand as proof of your registration.

A so-called "ServiceWorker" is used to receive push notifications, which receives the push notifications on your devices and informs you when push notifications are received. This ServiceWorker is a JavaScript program that runs in the background of your browser. In addition, the content management system of the external service provider Sitepark GmbH, Neubrückerstraße 8 - 11, 48143 Münster, Germany, is used.

You have the option of posting comments on our website. If you wish to do so, you must register voluntarily and in advance with your name and e-mail address. We request this information in order to promote transparent communication between the City of Offenbach am Main and the Stadtwerke Offenbach Group and commentators.

The disclosure of the data you provide in this context is expressly on a voluntary basis and with your consent. We use the personal data transmitted in this way exclusively for the purpose for which you provide us with your data. No further use or transmission to third parties will take place.

You can delete your registration at any time by clicking on the "My account" icon next to the search function in the horizontal main navigation. After logging in, you will be given the option to delete your account. Your data will then be deleted from the system immediately.

Among others, associations, care facilities, service providers from the health and care sector, restaurateurs and retailers in Offenbach am Main have the opportunity to create an entry on our website. If you would like to do so, you must register voluntarily and in advance with your name and e-mail address. This data is stored internally and processed electronically. No further use of the data or transfer to third parties will take place.

You can delete your registration yourself at any time by clicking on the "My account" icon next to the search function in the horizontal main navigation. After logging in, you will be given the option to delete your account. Your data will then be deleted from the system immediately.

We use the registration module of RCE Medien GmbH & Co KG, Hochfeldanger 9, 83670 Bad Heilbrunn, Germany, to register events. You can register an event taking place in Offenbach am Main via the "Register event" link on the "City of Offenbach events calendar" page. We use the data you enter voluntarily and yourself for the further processing of your submitted event. For this purpose, the data will be forwarded by e-mail via the web-based event software RCE-Event to the Public Relations Office of the City of Offenbach am Main, which will publish or reject the submitted event after checking its content. You will receive notification of the acceptance or rejection of the event to the e-mail address you have provided.

By using this event form, you authorize us and RCE Medien GmbH & Co KG to publish all the data you have entered without restriction to promote your registered event and also to publish and pass it on via partner websites, mobile apps, radio or print products. If the event has expired, publication will be automatically stopped. In individual cases, your reported data will be stored in encrypted form for up to three years in order to provide you with greater ease of use, such as pre-assignment of fields, when you report events again.

In the event that you are not the organizer (tick in the registration form), your personal contact details will not be published on our website and will not be passed on. However, the data will still be stored in encrypted form for up to three years in order to be able to trace any copyright infringements or criminal content.

Your personal contact data will not be analyzed, passed on or otherwise processed.

The requirements of the EU General Data Protection Regulation (GDPR) are complied with insofar as this does not conflict with the actual task of publishing the event you have registered as often as possible.

We would like to give visitors to our website the opportunity to use our website in a foreign language. We use DeepL Pro for this purpose. DeepL Pro is a product of DeepL SE, Maarweg 165, 50825 Cologne, Germany. You can find the function via the language icon in the header of our portal and in the menu. By clicking on the respective language, you will receive the automatically translated web pages.

If you select a language version, your personal data remains anonymous, as no data is transmitted to the service provider DeepL. All translated web pages are stored locally on the municipal web server, so that even a search query in a foreign language does not trigger any data transmission to external servers.

Videos from the "YouTube" platform of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, are integrated on our website. You can find the company's privacy policy at: https://www.google.com/policies/privacy

By using our website, you consent to the use of data as described above.

Due to the further development of our website or the implementation of new technologies, it may become necessary to amend this privacy policy. We reserve the right to change the privacy policy at any time with effect for the future. We recommend that you re-read the current privacy policy from time to time.

You have the right to:

• Information:
  You have the standardized right to information about the personal data stored about you.
• Erasure:
  You have the right to have us delete your data if it may no longer be stored.
• Rectification:
  You have the right to have your personal data corrected if we have stored incorrect data about you.
• Objection:
  You have the right to object.
  Regarding your rights above, you can contact us here at datenschutzoffenbachde

If you have any further questions, for example about data that we have stored about you, please do not hesitate to contact us. Please refer to our legal notice for the individual options. In this context, we will of course also comply with your standardized rights.

The Data Protection Officer of the City of Offenbach am Main:

City Administration Offenbach am Main
Stabsstelle Data Protection & Anti-Corruption
Berliner Straße 100
63065 Offenbach

Telephone:
069 8065-3300 (Data Protection Officer)

E-mail: datenschutzoffenbachde

You have the right to lodge a complaint with the Hessian Data Protection Commissioner if you are of the opinion that the City of Offenbach am Main has not complied with data protection regulations when processing your data.

Contact the supervisory authority:
The Hessian Commissioner for Data Protection and Freedom of Information
Gustav-Stresemann-Ring 1
65189 Wiesbaden
poststelledatenschutz.hessende