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City of Offenbach

Suggestions, criticism and complaints

Were you not satisfied with our service or do you have any suggestions for us? We look forward to your feedback, because only with your help can we improve our service. Contact us by phone, e-mail or express your criticism online via the RMV service portal.

RMV mobility center: passenger information, advice & ticket sales

Mobility center

Our staff at the RMV Mobility Center will be happy to answer all your questions about mobility in Offenbach.

RMV service hotline

Outside of our business hours, you can obtain mobility advice via the RMV hotline. You can call 069 / 24 24 80 24 to find out about fares, timetables and connections on public transport throughout the network.

Sales / annual pass service

Lost and found office

Have you left something on one of our buses? Our drivers bring all items they find on the bus at the end of the journey to our lost and found office.

Items that are not collected by us are taken to the lost and found office of the city of Offenbach (opens in a new tab). They are kept there for six months.

Explanations and notes

Picture credits